TrustBuilder Safe-T

MFA Settings

You can define global parameters for TrustBuilder authentication methods.

Go to Authentication > MFA settings.

Parameter

Description

MFA authentication applies

To

The scope of the settings.

  • All users → all users using TrustBuilder Authenticators

Secret code

Block secret code after


Set the maximum number of wrong secret code a user can enter.
If the limit is reached, the secret Code is blocked and the user should request a reset code.

Default: 3 trials.

Default policy applied

Choose the secret code format users must follow:

  • pin6: 6 digits

  • intermediatepass: 8 to 20 characters including at least: 1 digit, 1 lower-letter, 1 capital-letter.

  • pin8: 8 digits

  • pin46: 4 to 6 digits

  • strongpass: 8 to 20 characters including at least: 1 digit, 1 lower-letter, 1 capital-letter, 1 special character.

  • + Create a new format:

    • Enter a name

    • Define the minimum and maximum length.

    • Specify authorized characters and the minimum occurrences required per character type.

Default: pin6.

Digit-only keypad layout


Applies to digit-only formats

This parameter controls the order of the digits displayed on the keypad in TrustBuilder Authenticator Mobile and Desktop (version 7.9 or higher).

  • Randomized: the keypad shows digits in a random order each time.

  • Static: the keypad shows digits in the standard ordered layout.

Reset code

Self-service code reset


If enabled, users can trigger a reset code sending if they block or forget their secret code.

If disabled, admin (or helpdesk/support) intervention is required.

Code expires after


Set the validity period of the reset code (in minutes).

Default: 15 minutes.

Distribution mode

Defines the way the reset code will be provided to users:

  • Share code manually: the code will have to be shared manually.

  • Send by email: the code will be sent to the user's email address (if available).

Biometric settings

Biometric authentication


This parameter applies currently to TrustBuilder Authenticator Mobile only.

  • If enabled, users can use biometrics to authenticate instead of their secret code.

  • If disabled, users cannot use biometrics to authenticate.

Registered devices

Max. devices

Set the total number of devices allowed per user.

Max. devices per type

Set the limit per device type for a user.

Block device after inactivity

Automatically blocks devices when not used after x days.

Authentication methods

Indicates which methods these settings apply to.

Click on Save changes to apply your configuration.

Click Reset changes (bottom-right) to restore default values.